We recognize the importance of protecting personal information in today’s information and communication society and do Our best to handle and protect Your personal information appropriately based on the following policy. When You provide Us with Your personal information, We ask that You agree to the following: 

1. Definition of personal information

The term “personal information” as used in this Privacy Policy means personal information as defined in Article 2, paragraph 1, the Act on the Protection of Personal Information in Japan (hereinafter referred to as the “Personal Information Protection Act”). That is, personal information on a living individual that can identify a specific individual by name, date of birth, or other descriptions contained in the information (including information that can be easily collated with other information and thereby identify a specific individual). 

2. Announcement of the purpose of use when acquiring personal information

When We collect personal information from YouWe will disclose the purpose of use in advance in this Privacy Policy. However, this does not apply in the following cases: 

2.1 When there is a risk of harm to life, body, property or other rights and interests of the person or a third party by notifying the person of the purpose of use or making it public.

2.2 If there is a risk of harm to a person’s privacy rights or legitimate interests by notifying said person of the purpose of use or making it public.

2.3 When it is necessary to cooperate with a state organization or a local government in the execution of the affairs prescribed by law, and there is a risk that notifying the person of the purpose of use or making it public will interfere with the execution of such affairs.

2.4 When it is recognized that the purpose of use is clear in relationship to the circumstances of the acquisition. 

3. Purposes of Use of Personal Information

We will use users’ personal information

3.1 To provide various services to users

3.2 In order to verify Our users’ identity when using Our services

3.3 To inform
users of various services and campaigns

3.4 To conduct marketing, surveys and analysis for the purpose of improving and enhancing the quality of the various services
we offer

3.5 To
carry out maintenance and provide user support  

3.6 To notify
users of any changes to Terms, Policies, etc. (Hereinafter referred to as “Rules, etc.”.) relating to our services. 

3.7 In response to actions that violate our Terms of Service, etc.


3.8 For emergency contact


3.9 For other purposes incidental to the
aforementioned purposes of use

3.10 To disclose or provide personal information to a third party to the extent necessary for the
aforementioned purposes of use
 

4. Changes to the Declared Purposes of Use of Personal Information

We may change the purpose of use of personal information to the extent that it is considered to be reasonably relevant, and in the event of such change, either users will be notified or the changes will be made public. 

5. Restrictions on the use of personal information

We will not handle users’ personal information beyond the scope necessary to achieve the purposes of use without users’ prior consent, except in cases permitted by Personal Information Protection Act and other laws and regulations. However, this does not apply in the following cases:

5.1 When required by the law

5.2 When it is necessary for the protection of a person’s life, body or property, and it is difficult to obtain the consent of users

5.3 When it is particularly necessary to improve public health or promote the sound growth of children, and it is difficult to obtain users’ consent

5.4 When it is necessary to cooperate with a state agency, a local government, or a person entrusted by such a government agency or local government in executing the affairs prescribed by law, and there is a risk that obtaining users’ consent may interfere with the execution of such affairs.

6. Appropriate acquisition of personal information

We will acquire personal information appropriately and will not acquire it by deception or other wrongful means.

7. Security Management of Personal Information

We will supervise Our employees as necessary and appropriate to ensure the safe management of users’ personal information against risks such as loss, destruction, falsification or leaking of said personal information. In addition, when We outsource all or a part of the handling of users’ personal information, We will provide necessary and appropriate supervision to ensure that the outsourced party safely manages the personal information. 

8. Supervision of contractors

(1) We may provide personal information to a contractor designated by Us in compliance with the Personal Information Protection Act. For example, We plan to provide information to a contractor in order to match personal information given by users with identification documents such as official identification cards provided by users.

(2) The contractor set forth in the preceding paragraph is not authorized to edit personal information data, etc. 

9. Restrictions on the provision of information to third parties

(1) We will not provide users’ personal information to third parties, except in the following cases. (However, if We entrust all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use, it does not fall under the provision of personal information to a third party as described above. )

9.1 With users’ consent

9.2 When We are required to disclose or provide such information based on laws and regulations

9.3 When it is necessary to protect the life, body, or property of a person and it is difficult to obtain the consent of a user

9.4 When it is particularly necessary to improve public health or promote the sound growth of children, and it is difficult to obtain a user’s consent

9.5 When it is necessary to cooperate with a state agency, a local government, or a person entrusted by such a government agency or local government in executing the affairs prescribed by law, and there is a risk that obtaining a user’s consent may interfere with the execution of such affairs

9.6 hen users provide personal information to Us, they have been informed in advance or users can understand in a readily accessible condition that (i) the purpose of use is to provide to a third party, (ii) the items of personal data to be provided to the third party, (iii) the means or method of providing the information to the third party, and (iv) users can request to cease provision of personal data to a third party that identifies them, and We shall stop providing the information to a third party at a user’s request

9.7 When personal information is provided in connection with the succession of business due to merger or other reasons

9.8 When personal information is used jointly with a specific person, and users have been notified in advance or users can understand in a readily accessible condition such fact, the items of the personal information to be used jointly, the scope of the joint users, the purpose of use by the users and the name of the person responsible for the management of the personal information. (2) We may provide BLOCKHAUS NZ Ltd. with personal information obtained by Us by e-mail, writing, facsimile, or other means to the extent necessary to achieve the purpose of use stated in 3 (10) above. However, We will immediately stop providing such personal information to third parties at a user’s request.

10. Disclosure of personal information and restrictions thereof

When users request that We disclose personal information, We will do so without delay after confirming that the request was made by said user However, if disclosure of personal information falls under any of the following conditions, We may decide not to disclose any or all of such information, and if We decide not to disclose such information, We will notify said user without delay

10.1 When there is a risk of harm to the life, body, property or other rights and interests of a user or a third party

10.2 When there is a risk of significant hindrance to the proper execution of Our business

10.3 If it would violate other laws and regulations.

11. Correction of personal information, etc.

If We receive requests to correct, add or delete users’ personal information (hereinafter referred to as “correction, etc.”) on the grounds that the personal information is not true, after confirming that the request is from the actual user, We will conduct the necessary investigation without delay to the extent needed to achieve the purpose of use, and based on the results of the investigation, We will correct or delete the content of the personal information and notify said user to that effect. (If We decide not to make correction, etc., said user will be notified to that effect.).

12. Suspension of use of personal information, etc.

In the event that We are requested by a user to suspend the use or delete a user’s personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that it has been handled beyond the scope of the purpose of use announced in advance, or that it has been obtained by deception or other wrongful means, after confirming that the request was made by said user, We will conduct the necessary investigation without delay, suspend the use of personal information, etc. based on the results of the investigation, and notify said user to that effect. (If We decide not to suspend the use, etc., the user will be notified to that effect). However, We will take alternative measures when it is difficult to suspend the use of personal information, such as when there is a large cost to suspend the use of personal information, and when it is possible to take alternative measures necessary to protect the user’s rights and interests. If Your request does not meet the requirements of Personal Information Protection Act, We may not be able to meet Your request. In addition, there may be an additional charge for correspondence.

13. Use of cookies and other technologies

Our services may use cookies and other similar technologies. Users who wish to disable cookies can do so by changing their web browser settings. However, if a user disables cookies, some of the features of Our service may not be accessible. 

14. Contact Us

For requests for disclosure of personal information, comments, questions, complaints, and other inquiries regarding the handling of personal information, please contact us at support@ctia.ltd.

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